If your term start date has changed after you purchased your plan, you can update it by calling us at 877-794-6603. All changes must be made before the first day of classes for the covered term.
What changes can be made to my plan?
Before your term begins, we can help you update:
- Your covered term start date
- Your coverage amount
- Your school, if you have transferred to a new institution. (This may change your plan details depending on institution partnership and jurisdictions.)
Once classes have started, plan details cannot be changed. Contact us to discuss your options.
Why does the start date matter?
Your Policy Effective Date determines when your plan begins. If the date on your Declaration of Coverage doesn't match your actual first day of classes, your plan may not align with the term you intended to protect. Getting this corrected before the term starts ensures there are no gaps in your plan.
What if I'm not sure whether my date is correct?
Log in to your account at account.gradguard.com and check the Policy Effective Date on your Declaration of Coverage. Compare it to your school's academic calendar. If they don't match, call us at 877-794-6603 as soon as possible.
Terms, conditions, and exclusions (including for pre-existing conditions) apply. Plans only available to U.S. residents and may not be available in all jurisdictions. Insurance benefits are underwritten by Jefferson Insurance Company. GradGuard, a service of Next Generation Insurance Group, LLC (NGI), is the licensed agent for all insurance programs. Plans include insurance benefits and assistance services. Non-insurance benefits/services, and claims administration, are provided by AGA Service Company.