FAQs

General Insurance Questions

• Can I speak on the phone with a customer service representative?
• GradGuard's COVID-19 / Coronavirus Update
• I can't log into my account
• Can I write for GradGuard's Blog at blog.gradguard.com?

Renters Insurance

• Sample GradGuard Renters Insurance Policy
• How to Pause Your Renters Insurance Policy
• Canceling your renters insurance policy through your online account
• How do I update my billing information?
• I need to make a change to my coverage: Insured address, add a roommate, add an interested party or update your coverage limits.
• How does my billing cycle work?

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Tuition Insurance

• What is tuition insurance? What does tuition insurance cover?
• Does Tuition Insurance cover pre-existing conditions?
• Does tuition insurance cover COVID-19 and the Coronavirus?
• How do I purchase tuition insurance?
• When is the best time to purchase tuition insurance?
• Can I purchase after school starts?

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